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FLIORE

For multi family offices

KYC and anti-money laundering in the multi family office

Updated: · Leutrim Miftaraj, FLIORE · Editorial standards · Other languages: Deutsch

Short answer

In a multi family office, KYC applies to each family separately: identify the contracting party, establish the beneficial owners, assess the risk with reasons and review it periodically. What counts is the evidence – who checked what, when and why. FLIORE keeps a KYC file per mandate with document status, risk assessment, deadlines and an audit trail.

The process in five steps

  1. Identify the contracting party: record identity documents, commercial register extracts, articles of association or trust deeds.
  2. Establish the beneficial owners: trace the structure down to each natural person.
  3. Assess the risk: rate country links, industry, PEP status and the origin of assets, with a written justification.
  4. Request missing documents: ask the family for specific items and check what arrives.
  5. Review periodically: set deadlines by risk level and document each review.

Why it is more demanding in a multi family office

Every family brings its own companies, foundations and trusts in several countries. Several advisers work on different mandates, and supervisors expect the same quality regardless of who looks after a mandate.

Spreadsheets and email folders soon reach their limits: deadlines are missed, justifications are missing, and nobody sees at a glance where each family stands.

How FLIORE supports the process

  • KYC file per mandate with beneficial owners, documents and validity dates.
  • Risk assessment with factors and a written justification, plus an organisation-wide house rating.
  • Document requests to the family through the portal, with an automatic task that closes on delivery.
  • Deadlines and notifications for reviews; four-eyes approvals for sensitive decisions.
  • Audit trail for every change and an exportable KYC package for a bank or audit firm.

Today and with FLIORE

The comparison shows where the KYC work of a multi family office typically becomes faster and easier to evidence.

KYC in a multi family office: today and with FLIORE
StepTypical todayWith FLIORE
Beneficial ownerstraced again for each requestmaintained once in the structure register
Risk ratingform without historyfactors, rating and reasons with audit trail
Missing documentsrequests by emaildocument requests in the portal with evidence
Reviewscalendar remindersdeadlines with notifications for the responsible person

Frequently asked questions

What does KYC in a multi family office include?

Identifying the contracting party, establishing the beneficial owners, a risk-based assessment, documentation and periodic review.

How often must a mandate be reviewed?

That depends on the risk level and internal directives. FLIORE sets review deadlines per mandate and reminds the responsible person.

How do I request missing documents from a family?

Through a document request in the portal. The family uploads the document; FLIORE checks format and size and closes the related task.

Is the risk assessment documented in a way auditors can follow?

Yes. Factors, rating and justification are stored, and every change appears in the audit trail.

Can I prepare a KYC package for a bank?

Yes, as an export with the relevant details and documents of the mandate.

Sources

This page provides orientation and does not replace legal or tax advice. The cited legal sources in their applicable version are authoritative.

Read more

For multi family officesSoftware for the multi family officeFor single and multi family officesRequesting documents from families securelyComplianceThe risk-based approach in a family officeComplianceEnhanced due diligence in practice

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